How GFM works? Payment methods? Money income to your internal account?

Once the funds are in your internal account, you can order a server of your choice without the support of an admin. With our fully customized and easy to use control panel you can completely manage all aspects of your server yourself.

Payment methods

Pay either by international bank transfer IBAN or by PayPal or by Phone. When you pay by IBAN, this information can be obtained by login to GFM and choose from there "Payments".

Referral system. How it works? Will GFM sponsor me/my clan?

GFM will not sponsor free servers for clans, so please do not ask as we will reject. You can use the referral method below to earn free credits for servers.

1) You can get your referral code from Account Center (Abbrevation: "AC")
2) When another GFM user enters your referral code in the input box on the "Confirm order" page, you will get 20% commission in GFM credits.

Rules:
A) You cannot use this to your own advantage by having multiple accounts and referring yourself.
B) Each user can only have one referrer, once a referrer code is input, it is permanent.
C) The minimum subscription price for referral commissions to count is 19.50

Referral bonuses will be paid in GFM credits on the 1st day of each month.

What is the difference between Match, Advanced and Normal Game Servers?

Comes as standard ... regardless of a server type chosen. GFM unique Load Balancing Technology selects the best quality server available. The running servers will get highest priority when they have one or more players while the servers without players will get a lesser priority. You get a fully portable slot, slot upgrade & subscription & time selection. EAC EasyAntiCheat support [ CS 1.6/CS:S only ]   Dynamic Location  Match Static Ip:Port Rent time: 1-8h Extend time: 1-8h Suitable for those who don't play as often. Pay as you play! With the Dynamic Location each client has the option to select the country.  Advanced Dynamic Ip:Port Rent time: 1-120 days Extend time: 1-120 days Server is always rebooted and it is the best quality server available. Profile support for easy and fast use after start. Your server will be shutdown automatically when it does not have any players. With an advanced server you can share your advanced server start access with up to 3 clan mates. As well as define your rcon, server password, hostname and default anticheat to your profile. With the Dynamic Location You can define the server start-up location to all the available server locations and switch between them.  Normal Static Ip:Port Rent time: 1-120 days Extend time: 1-120 days Suitable for those who play a lot daily.  available. Sub-users feature which allows you to add users with different access levels to this server control panel. This is the only type of server that can be ordered as a public server. With the Dynamic Location at any time you want, you can change your server to any of our physical machines in several server locations. And all this will happend with a few clicks of your mouse in seconds.

We also offer a user friendly web page based control panel. Click the above image to see preview.

Note! Amount of functionality and amount of anticheats will vary depending on a game.

Anticheats

Question: Why EAC is not taking any screenshot and/or is not kicking any players out who join without one?
Answer: First check that are you getting kicked when you go to your server without EAC. If you are not getting kicked within one minute once you have joined on your server, do the following:

1) Go to your Control Panel and click the "Take all Anticheats off" button.
2) Activate EAC

Note! If you change your server rcon password from "Edit server.cfg", you need to repeat above process each time.

Control Panel usage

Common

The Control Panel is very fast to complete each task assigned to it, however you must wait until the "Wait unit this message disappears..." message disappears before you can assign another task. Failure to do so may result in errors on your server or being completely locked out of your control panel. It is recommended that only one person uses the control panel at a time to avoid any of these problems.

Map upload (CS/CS:S/L4D/L4D2 servers)
1) Make a Zip file, either with Winrar or with WinZip. Remember pack it with normal compression.
2) Select the proper file and start upload, immediately after upload is complete, your map will be moved to the server.

Note: Uploaded maps cannot contain custom sounds, sprites or any similar. GameFrame staff does not remove client uploaded maps from the server unless these maps are causing any problems to server functionality. Newly uploaded maps will overwrite any existing maps with the same name on the server.

How to inform about possible error situation?

If something is not working up to your standards, open a support ticket and always include:

1) Game server ip and port
2) The clearest description of your problem as possible along with the error message you are getting.

Note: Only the server owner or authorized users should report any server problems, and should only report them once. Having multiple people addressing a problem will not get your server fixed faster. All servers are serviced in the order in which they are received.

Steam errors

Error verifying STEAM UserID ticket

Some users have reported encountering this message after their Steam account has been hijacked or stolen by another user. This message may be displayed if another user has logged in to your account while you are in a game.

If your password is not rejected upon login and you still receiving this error message, the issue can most likely be resolved by restarting Steam.

If restarting Steam does not resolve the issue, please exit Steam and delete the following files from your Steam directory:

* Steam.dll
* SteamUI.dll
* ClientRegistry.Blob

By default, the files may be found at C:\Program Files\Valve\Steam\ or C:\Program Files\Steam\ (the location on your machine will vary if you specified a different installation folder, or if you have moved your Steam installation).

svc_bad

Restart Steam.

How long EAC screenshots, HLTV and SourceTV demos will be available on web page?

All screenshots will be saved for (120) days and all demos for (180) days. We recommend you to backup your important screenshots and demos immediately!